Motor: Trucking, HCV, Goods in Transit, Personal Lines and VAPS

9 December 2016, 12:04


How much has changed, or not changed, in the five years since the last Insurance Bootcamp (IB) on motor insurance? A lot. And it’s set to change at an increasing pace in future.

The IB will present a holistic approach to motor insurance looking at aspects such as HCV, Goods in Transit and Value-Added Products (VAPS). We have invited four expert speakers to discuss the motor portfolio in a simple and thought-provoking manner.

We will attempt to answer the tough questions that brokers in this climate are asking:

  • How have profit and loss margins affected the motor portfolio?
  • Can you expect rate increases or rate cuts?
  • How has crime and fraud impacted profitability?
  • And what are the ramifications of 65 per cent of vehicles on our roads being uninsured?

Many industry professionals continue to praise the profitability of the motor book, especially in light of the thin premiums and intense competition. Motor insurance accounts for 45 per cent of the total short-term book and remains a critical component.

At the IB, we will focus on:

  • How underwriters have managed to stay in business with smart underwriting
  • The latest claims tendencies
  • Telematics in motor insurance
  • Defensive driving
  • Legislation, among other vital aspects of the industry


Claim 3.5 CPD hours for this event on an intermediate level





Grant Carstensen 
– Hollard broker markets, Hollard Trucking

Grant Carstensen started his insurance career as a trainee at IGI and AEGIS Insurance Company in 1990 as part of the trucking team, which exposed him to all areas of the insurance industry. It was here where he began his engagement with brokers, working closely with them for seven years.

Carstensen then moved into the broking space where he owned a brokerage for several years, also working for other brokerages during this time. After selling the brokerage, he returned to working as an insurer at the Constantia Insurance Company, where he acted as general manager of the sales-and-marketing team. Carstensen moved to Etana Insurance Company in the trucking COE, which was later acquired by Hollard where he currently heads up national business development for the department. Twenty-six years later, trucking for him remains a passion.


Letlhogonolo Tau
– customer relationship manager, Sasria SOC Ltd

Letlhogonolo Tau joined Sasria in March 2012 as a customer relations manager. Prior to joining Sasria, he worked at AIG as customer service manager.Letlhogonolo Tau started his career at Standard Bank working in various positions before joining the insurance industry.

As a customer relations manager at Sasria he is responsible for developing and building meaningful relationships with various stakeholders, product awareness, keeping abreast with industry developments as well informing the industry of developments at Sasria.


Wimpie van der Merwe
– group CEO and managing director, Global Choices

Wimpie van der Merwe is a qualified architect, which has served him well in applying ‘design thinking’ to everyday problems. With this in mind, Van der Merwe launched Global Choices 16 years ago to create benefits that drive the company’s ethos of “Adding to Life”. This approach has created a platform for short-term insurance products and services that provide real value and convenience to the policyholder while creating an opportunity to build strong relationships for the broker. A key focus of Van der Merwe’s approach is empathy and the ability to provide a quality customer experience.


Nick Evans
– digital director, Global Choices

Nick Evans has been involved in relationship management and technology solutions for two decades. He founded his first company in 2005 after being frustrated with the lack of technology solutions available whereby to personalise and automate relationships. In 2011, Evans joined the Global Choices Group to run the rewards and incentives team, and to develop new digital solutions. Two years ago, Global Choices launched Digital Path, its own technology business, which Evans manages. Digital Path has to date developed 40 insurance-focussed apps and redevelops broker and underwriter websites.

The company is also building the new IISA website and IISA Conference site. Evans has a passion for developing relationships and bringing value through technology, people and platforms.


Adelle Hartley
–  national operations manager, Envirosure

Adelle Roxanne Hartley started her career at Telkom in 2006 during which time she was awarded Woman of the Year. She moved to then newly established Envirosure in 2008 after being head-hunted by MD of the company Sjanine Tanner. Starting as a receptionist at Envirosure where she also helped with underwriting and claims tasks, Hartley quickly worked her way up the ranks at Envirosure to her current role as national operations manager.




Live broadcast

Date: 31 March 2017
Time: 08h30 – 12h30



Cape Town – Bookings closed!

Date: 29 March 2017
Venue: Belmont Square Conference Centre, Rosebank
Time: 08h30 – 12h30



Durban – Bookings closed!

Date: 30 March 2017
Venue: Mount Edgecombe Country Club
Time: 08h30 – 12h30



Johannesburg – Bookings closed!

Date: 31 March 2017
Venue: The Venue, Melrose Arch
Time: 08h30 – 12h30




  • This event is sponsored by:

    Diamond sponsor:

    Platinum sponsor:


    Gold sponsors:

    Global Choices